	A+
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	NKC

Ohio Board of Regents Tech Prep website

CERTIFICATION CROSSWALK SUMMARY
AREA OF CERTIFICATION: Nortel NetKnowledge Certification (NKC)
WWHAT IS NORTEL NETKNOWLEDGE? The Nortel NetKnowledge high school curriculum is four one-semester courses for grades 11 and 12. The courses are titled Internetworking Fundamentals, Routing, Switching, and Unified Networks practicum. A+ program completion students will have the opportunity to take a NetKnowledge Certification test at no charge using industry standard proctored electronic exam/technology. In addition, or in lieu of the certification credential, students will have developed communication abilities and a portfolio of supporting network design, implementation and assessment deliverables, and documentation integral to evaluation of each course. Students succeeding with NetKnowledge certification would be eligible for professional certification testing in Nortel's Switching Core Technology and Routing Core Technology.
NORTEL NETKNOWLEDGE CERTIFICATION CROSSWALK WITH OHIO INFORMATION TECHNOLOGY COMPETENCY PROFILE
The competencies listed below were identified by a panel of industry and education representatives to be addressed in NKC Certification. PLEASE NOTE: X = competency is addressed O = competency is partially addressed

Unit	NKC
Unit 1: Information Technology Basics
1.1 Demonstrate basic knowledge of the history of information technology	X
1.2 Demonstrate knowledge of the impact of information technology on society	X
1.3 Demonstrate knowledge of the hardware components associated with information systems	X
1.4 Demonstrate knowledge of the classes of software associated with information systems	X
1.5 Identify career opportunities in information systems	X
1.6 Explore the future of information technologies	X
Unit 2: Computer Applications
2.1 Create documents using word processing software	X
2.3 Create spreadsheets	X
2.5 Create presentations using presentation graphics software	X
2.6 Integrate computer applications	X
Unit 3: Data Communications
3.1 Demonstrate knowledge of basic data communications components and trends	X
3.2 Access information using electronic sources	X
3.3 Demonstrate proficiency with electronic mail	X
Unit 6: Computer User Support
6.1 Analyze technical support needed	X
6.2 Perform customer service	X
6.3 Provide support and training	X
Unit 8: Software Systems Management
8.1 Install/configure software programs	X
8.2 Perform configuration management activities	X
Unit 10: Graphic Design Fundamentals
10.1 Demonstrate basic technical art skills (traditional and electronic)	X
10.5 Create computer graphics	X
Unit 15: Internet
15.1 Demonstrate basic knowledge of the Internet	X
15.2 Demonstrate advanced knowledge of the Internet	X
15.3 Access the Internet	X
15.4 Utilize Internet services	X
Unit 16: Web Page Design
16.1 Demonstrate knowledge of web page basics	X
16.2 Demonstrate knowledge of Internet programming basics	X
16.4 Apply knowledge of web hosting	X
16.5 Create/maintain a basic Internet programming document	X
16.6 Format page layout	X
16.7 Add audio and video to a web page	X
16.8 Link documents	X
Unit 18: Hardware Design, Operation, and Maintenance
18.1 Demonstrate knowledge of hardware standards	X
18.2 Analyze the computer site environment	X
18.3 Demonstrate knowledge of computer architecture and processor types	X
18.4 Demonstrate basic knowledge of computer system architecture	X
18.5 Demonstrate knowledge of CPU components	X
18.6 Demonstrate a basic knowledge of connectivity devices	X
18.7 Explain operation of microprocessor systems	X
18.8 Demonstrate knowledge of peripheral equipment	X
18.10 Install computer system (e.g., monitor, keyboard, disk drive, and printer)	X
18.11 Troubleshoot computer systems	X
Unit 19: Operating Systems
19.1 Describe system components	X
19.3 Demonstrate knowledge of auxiliary storage	X
19.4 Maintain security requirements	X
19.5 Operate system	X
19.6 Maintain system	X
19.8 Provide support and training	X
19.9 Employ computer system interfaces	X
Unit 20: Networking
20.1 Demonstrate knowledge of basic network classifications and topologies	X
20.2 Demonstrate knowledge of local-area network (LAN) trends and issues	X
20.3 Demonstrate knowledge of common network computing platforms	X
20.4 Demonstrate knowledge of LAN physical media	X
20.5 Demonstrate knowledge of network connectivity basics	X
20.6 Differentiate processes, services, and protocols	X
20.7 Demonstrate knowledge of the Open Systems Interconnection (OSI) standard (ISO Standard 7498)	X
20.8 Demonstrate knowledge of communication standards for networks	X
Unit 21: Network Architectures
21.1 Demonstrate knowledge of the basics of network architecture	X
21.2 Demonstrate knowledge of the basics of Ethernet technology	X
21.3 Demonstrate knowledge of the basics of token ring technology	X
21.4 Demonstrate knowledge of the basics of token bus, Fiber Distributed-Data Interface (FDDI), and wireless LAN technology	X
21.5 Demonstrate knowledge of the TCP/IP protocol	X
21.6 Demonstrate knowledge of basic communication protocols	X
21.7 Install basic system architectures using current Windows operating system software	X
Unit 22: Network Operating Systems
22.1 Demonstrate knowledge of the general characteristics of network operating systems	X
22.2 Demonstrate knowledge of network operating systems (i.e., Novell NetWare, Windows NT, LINUX, UNIX, IBM Network, AppleTalk)	X
22.3 Install network system	X
Unit 23: Wide-Area Networks
23.1 Demonstrate knowledge of basic telecommunications and the interconnection of networks	X
23.2 Assess user needs for a wide-area network (WAN)	X
23.3 Design WAN systems	X
Unit 24: Network Management
24.1 Demonstrate knowledge of network management activities and procedures	X
24.2 Demonstrate knowledge of network applications	X
24.3 Solve network applications problems	X
24.4 Perform network analysis, selection, and design	X
24.5 Design network security systems	X
24.6 Perform network installation procedures	X
24.7 Build Ethernet networks	X
24.8 Perform network operation procedures	X
24.9 Perform hardware and desktop support	X
24.10 Perform network administration	X
24.11 Perform network maintenance and diagnostics and testing	X
24.12 Explain disaster recovery and business continuance	X
Unit 25: Basic Mainframe Concepts
25.1 Demonstrate knowledge of mainframe operations	X
Unit 30: Information Systems (IS) Theory
30.1 Demonstrate a basic knowledge of systems theory and quality concepts	X
30.2 Identify system infrastructure	X
30.4 Compare/contrast individual and collaborative knowledge work	X
30.5 Plan strategies for implementing system	X
30.6 Facilitate measures of achievement	X
Unit 31: Information Systems Management
31.1 Conduct organizational planning for information systems	X
31.4 Manage IS subfunctions	X
Unit 32: Information System Analysis and Design
32.3 Perform a detailed system investigation and analysis	X
32.4 Design an information system	X
Unit 33: System Installation and Maintenance
33.2 Install system	X
33.3 Perform software configuration and loading	X
33.4 Monitor the information system	X
33.5 Perform system maintenance	X
33.7 Troubleshoot problems	X
33.8 Evaluate problem-solving processes and outcomes	X
Unit 35: Project Management
35.1 Manage information system project methodologies	X
35.2 Define scope of work to achieve individual and group goals	X
35.3 Develop time and activity plan to achieve objectives	X
35.4 Manage work processes and procedures	X
Unit 36: Communication
36.1 Apply communication skills	X
36.2 Compose documents	X
36.3 Demonstrate sensitivity in communicating with a diverse workforce	X
36.4 Deliver oral presentations	X
36.5 Build interpersonal skills with individuals and other team members	X
Unit 37: Technical Writing and Documentation
37.1 Evaluate technical writing requirements	X
37.2 Write technical reports	X
37.3 Conduct technical research	X
37.4 Design technical documentation	X
37.5 Develop technical documentation	X
Unit 38: Customer Relations
38.1 Build customer relations	X
38.2 Perform scheduling functions to meet customers needs	X
Unit 42: Management and Supervision
42.1 Maintain a safe working environment	X
Unit 47: Basic Electricity
47.4 Demonstrate proficiency in working with AC circuits	O
Unit 48: Fundamentals of Electronics Technology
48.2 Distinguish between analog and digital phenomena and circuits	X
48.5 Demonstrate knowledge of the basic elements of communication interfacing	X
48.6 Apply troubleshooting and repair techniques to a microcomputer system	X
Unit 49: Telecommunications
49.1 Demonstrate knowledge of transmission line applications	X
49.2 Demonstrate proficiency in working with transmitters and receivers	X
49.3 Demonstrate knowledge of various types of multiplexing systems	X
49.5 Demonstrate proficiency in working with data communications	X
49.6 Troubleshoot data communications	X