The Information Support and Services program area will prepare students for careers dealing with information technology (i.e., operations, support, deployment/integration). Students will gain the necessary skills to implement computer systems and software, provide technical assistance and manage information systems. Skills needed to acquire certifications will be an integral part of this program. Essential skill areas include but are not limited to:

Communication Skills, Written and Verbal
Customer Service
Problem Solving and Critical Thinking
Security
General Computer Usage Skills
Management of Information Systems
Overall Use of the Network System
Basic Programming
Basic Software Development
Basic Interactive Multimedia Development
Business Skills
Management Skills

Sample list of job titles:

Computer Operators IS Operator/Analyst Computer Operations Technician Operations Scheduler Data Analyst Database Systems Administrator Customer Service Representative Technical Support Engineer Product Support Engineer Call Center Support Representative Help Desk Technician Technical Support Representative Technical Sales ConsultantTechnical Writer Software Application Specialist LAN Applications Support Analyst

Lead Customer Service Coordinator Systems Administrator Trainer Information Architect Desktop Architect PC Support Specialist PC Technician Technical Writer Software Application Specialist LAN Applications Support Analyst Lead Customer Service Coordinator Systems Administrator Trainer Information Architect Desktop Architect